Privacy Policy

Effective Date: February 27, 2026

Moss is made by Terragon Labs Inc. (“Terragon Labs,” “Company,” “we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you access or use the Moss desktop application, the website at mossnotes.app, and related services (the “Services”).

I. Information We Collect

1. Information Collected via Technology

Moss is a local-first application. Your notes are stored as files on your computer and are never uploaded to our servers.

When you visit our website or use the auto-update feature, we may automatically collect:

  • IP addresses (used for rate limiting and analytics)
  • Browser user agent strings
  • App version and platform information
  • Basic usage metrics and event tracking

We do not use browser fingerprinting or cross-site tracking pixels.

2. Information You Provide

Moss does not require an account. If you contact us for support, we may collect your name and email address to respond to your inquiry.

3. AI Features

When you use the built-in AI agent, note content is sent to Anthropic's API to generate responses. This data is processed according to Anthropic's Privacy Policy. We do not store or have access to the content of your AI interactions.

4. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from minors.

II. How We Use & Share Information

We do not rent, sell, or trade your personal information. We use the information we collect to:

  • Operate, maintain, and improve the Services
  • Deliver software updates
  • Respond to support requests
  • Enforce terms, prevent fraud, and ensure security

We share personal information only as necessary with service providers under contract (hosting, analytics) and legal or regulatory authorities when required.

We may use aggregated, anonymized data for trend analysis and service improvement.

III. How We Protect Information

  • Encryption in transit (SSL/TLS) for all web communications
  • Secure hosting infrastructure with access controls
  • No server-side storage of your note content

No system is completely secure. In case of a breach, we will respond according to applicable legal requirements.

IV. Your Rights

Because Moss is local-first and does not require an account, we hold minimal personal data. If you have contacted us for support, you may request deletion of that correspondence by emailing us.

V. Links to Other Websites

Our Services may include links to third-party websites. This Privacy Policy applies only to information collected by us. We encourage you to review their privacy practices independently.

VI. Changes to This Privacy Policy

We may update this Privacy Policy over time. Any changes will be posted on this page with an updated “Effective Date.”

VII. Contact Us

Terragon Labs Inc.

131 Continental Dr Suite 305

Newark, DE 19713, USA

support@mossnotes.app